Frequently Asked Questions

Text/Call 401-209-0016 or email us at Rustybucklepettingzoo@gmail.com

Please provide in your text, voicemail or email the following info: 

1. The location of your event (Name of Town or City). 
2. The date of your event (Let us know if the date is flexible). 
3. Which package you are interested in, special requests.

Our petting zoo includes our hand raised farm animals. Goats- depending on time of year babies , mini donkey, bunnies, chickens, ducks. If you have a special request for any specific animal you follow on our social media let us know! We try to be sure crowd favorites can make an apperance! 

We understand that life just happens sometimes! If you need to cancel, here is our policy: 

- Deposits are non-refundable - this means we do not give a refund on the funds paid for a deposit.

- We allow any funds paid toward your party to be used for another event. Your event must be rebooked within a years time of the current party date - please reschedule as quickly as you can. 

- We suggest rescheduling your event immediately so we can get you on the schedule.

What happens in the case of inclement/bad weather on the day of my event?

While we cannot control the weather, we make every possible effort to be there, even in inclement weather! We typically substitute the pony rides for the petting zoo only if no covered area to ride in and set it up under a tent, in a garage in the case of light rain. Your guests will not think about the weather while they are happily cuddling some animals!

Heavy rain and or lightening would result in instant cancelation of event at any time before or during event for the safety of our animals and humans on staff.